TMD can assist your utility with virtually any metering-related product or service including transmission, substation and distribution applications, meter programming, AMI integration, transformer sizing, testing, site verification, billing resolution, demand response, remote communications, loss analysis, remote reading and hundreds of other applications.

METER READING

 

TMD is your meter reading department.

Don’t have AMR or AMI meters? No worries. TMD can offer meter reading for your electric, gas and water meters. No more hassling with allocating people, fleet and time to read and deploy your assets; when they can be doing more critical work.

 

AMI METER MAINTENANCE

Stay current with your system maintenance.

Taking a breather at the conclusion of your AMI project?  Not so fast—work doesn’t stop once the network is in place and the deployment is over.

Ensure your system continues to work properly after installation. From non-comm replacement work to disconnect/reconnect services and even complex meter testing; TMD ensures your system is operating efficiently, your data is accurate and your revenue loss is minimal.

DISCONNECT / RECONNECT

Reduce your overhead.

There’s no need to move resources around, hire, train and allocate vehicles for disconnect/reconnect services when TMD can take on this task for you. We make your disconnect/reconnection services hassle-free, so you can save your labor force for more important things.

DISTRIBUTION ASSET SURVEYS

Get a comprehensive view of your assets.

Easily manage your assets by knowing where they are. TMD offers distribution asset surveys to collect a variety of data including information about poles and meter equipment (electric, gas and water), transformers, capacitor banks, poles, street lights and much more. This visual inspection will also identify the condition and functions of your assets and can be completed during an AMI change-out or as a periodic service. GPS data can also be collected during the survey.

REVENUE PROTECTION

 

Recovering your revenue.

We accomplish revenue protection and loss prevention during complex-meter field testing. To date, TMD has yet to work on a contract for complex meter testing that hasn’t paid for itself. We have recovered millions of dollars in revenue for our utility partners through this service. Interested in finding lost revenue? Contact TMD to complete your complex meter testing.

CUSTOMER COMMUNICATION

Thinking about your customers.

We believe that your customers should feel safe and confident that our readers are courteous, trained and knowledgeable about the work that’s being performed on their home or business; after all, we represent you. All TMD technicians are trained in how to address customer questions and resolve/remove themselves from complaints and potential conflicts.

 

COMMITMENT TO SAFETY & QUALITY

 

Safety-first professional staff.

Our experienced industry veterans conduct technician training using TMD's proprietary training program. We’ve developed a multi-point training program conducted both in the classroom and in the field. This helps to ensure that your project is being handled not only by your critical standards, but also ours.

Safety is our number one priority. You can feel confident knowing that the TMD project managers and technicians are able to handle any situation safely, promptly and accurately.



Employees are trained in specific hazards associated with their potential exposure. Training includes isolation of energy, hazard identification, service wiring, and connection to supply, generation, transmission, distribution, and standard clearances, use of personal protective equipment and insulated tools and emergency procedures.

 

Strict quality commitment.

Properly-trained technicians are essential to quality performance.
TMD believes in going above and beyond to deliver quality. Our employees are proficient in finding, resolving and documenting any quality issue that might arise on your project.  

What gets measured get done and done correctly!
Our project management team must meet stringent reporting requirements, and TMD's executives are made aware of all job-related issues that arise as to help ensure prompt resolution meeting our high expectations.  

 

  Have questions? Contact your TMD utility services experts.